Built on the open stack the modern web runs on
Shopify deleted a whole category overnight. We move deplatformed merchants onto Medusa: commerce you host yourself, with no account for anyone to close.
Free, no obligation, and the written plan is yours to keep.
Their platform, their policy, their call. You got a notice and a date.
Your server, your code, your call. There is no vendor to appeal to, and none to be evicted by.
Reuters reports a platform-wide vape ban for US merchants, FDA-authorised products included.
Notices land: Shopify no longer supports e-cigarettes, e-liquids, vaporizers, parts or refills.
Deadline. Stores that hadn't stripped their catalogue faced delisting or termination.
The ban is categorical, not case-by-case. Appeals rarely help when the banned category is the business.
Open-source, MIT-licensed, written in TypeScript. Your storefront talks to it over an API, on a server you rent from anyone. There’s no merchant account above it to lose.
Payments, search, database, storefront: each is a module you choose and can swap. They compose around a Medusa core you own, so no single vendor can take the whole thing down.
Nothing switches over until the new store does everything the old one did. If your admin is already gone, we start from your exports.
We read your store and hand back a written plan and a fixed quote.
Everything out first, before access becomes a question.
Backend and storefront to parity: age checks, gateway, shipping, tax, the apps you relied on.
Full redirect map, both stores in parallel, then DNS on a quiet morning.
Typically four to eight weeks from signed plan to cutover. If yours is longer, you’ll hear it in the audit rather than at week six.
Not from the store, because there's no account to close. But your host, registrar and processor still have terms. The audit includes hosts and registrars without a category clause.
Medusa won't get you a merchant account, and we won't pretend otherwise. It makes the gateway swappable, so a processor dropping you costs days instead of a rebuild. If you have no viable processor at all, we'll say so rather than take the project.
No. Day to day you use an admin panel much like the one you have. Someone does have to patch and back it up: your developer, our retainer, or a managed host. All three are priced in the audit.
Not if the redirect map is complete. Every URL is mapped before cutover. Rankings wobble for a week or two on any move and recover when the redirects are right.
A fixed quote after the audit. We don't publish a starting price we'd have to walk back on the first call. The audit is free and yours to keep. Take it to another studio if you'd rather.
Usually not. Suspension and deletion are different, and API access often survives a while. Whatever you decide about us, do this today: export your products and customers, request the order export, download your theme.
Tell us where your store is and what you sell. About three working days later you get a plan and a fixed quote, yours to keep.
Opens your email client, addressed to hello@geekyowls.co. Nothing is sent until you press send. No tracking, no list.